Understanding the GAF Warranty Process

May 21, 2023Blog

A Comprehensive Guide

When it comes to roofing, quality and reliability are paramount. As a homeowner in the Central Valley, you want to know that your roof will withstand the sun and the heat, so you can feel secure in your home. That’s where GAF, North America’s largest roofing manufacturer, comes in. Not only does GAF provide high-quality roofing materials, but they also offer robust warranties to back up their products. This blog post will guide you through the GAF warranty process.

What is a GAF Warranty?

A GAF warranty is a guarantee that your GAF roofing materials will perform as expected under normal conditions. It covers manufacturing defects but not issues related to improper installation or maintenance. GAF offers several types of warranties, ranging from the basic Shingle & Accessory Limited Warranty to the comprehensive Golden Pledge® Limited Warranty.

How Does the Warranty Process Work?

The GAF warranty process begins when you purchase your roofing materials. To activate your warranty, you must register your product with GAF within a specified period. This usually involves providing details about your purchase, including the date and location, as well as information about the installation.

If you encounter a problem with your GAF roofing materials, the first step is to contact GAF’s warranty service department. They will guide you through the process of filing a claim. This typically involves providing documentation of the issue, such as photos or a description of the problem.

Once your claim is filed, GAF will review the information and determine whether the issue is covered under warranty. If it is, GAF will provide a remedy, which may include repairing or replacing the defective materials or reimbursing you for the cost of roof replacement.

What Does the Warranty Cover?

The coverage provided by a GAF warranty depends on the type of warranty you have. The basic Shingle & Accessory Limited Warranty covers manufacturing defects for all GAF shingles and accessories for a period of 10 years. The System Plus Limited Warranty extends the coverage to the entire roofing system and includes a 50-year period for manufacturing defects. The Silver Pledge™ and Golden Pledge® Limited Warranties offer even more comprehensive coverage, including workmanship for a period of 10 and 25 years, respectively.

What Doesn’t the Warranty Cover?

It’s important to note that GAF warranties do not cover issues related to improper installation or maintenance. This means that if your roofing materials were not installed correctly, or if you fail to maintain your roof properly, your warranty may not apply. Additionally, the warranty does not cover damage caused by severe weather or other acts of nature.


A GAF warranty provides valuable peace of mind, ensuring that your investment in your roof is protected. However, understanding the warranty process and what is covered is crucial. Always be sure to register your product promptly, maintain your roof properly, and contact GAF’s warranty service department if you encounter any issues. With a GAF warranty, you can rest easy knowing that your roof is built to last.

Related Posts